[vc_row][vc_column][gem_icon_with_title title=”Frequently Asked Questions”][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion color=”grey” active_section=”” collapsible_all=”true” css=”.vc_custom_1633897511229{background-color: #eaeaea !important;}”][vc_tta_section title=”How do I get a JC Transcript?” tab_id=”1633836026294-f72846be-841e”][vc_column_text]Please see the steps below for transcript:

  • You can download the transcript form from our website, complete it https://jamaicacollege.org/?page_id=35913and email it to me with proof of payment (jtaylor@jc.edu.jm)
  • You can pay the transcript fee online.  Clearly state that it is a transcript fee payment, indicate the name of the student  and then email the proof. (screen shot, picture of a receipt are examples of proof of payment).  You can also come to the school and pay.
  • Indicate, in the body of the email, any other information that you deem relevant and was not stated on the form.
  • Pay Transcript fee of $1,000.00 to: Bank Account NCB #371004424 – Online banking (Chequing Account Branch: Matilda’s Corner, Kingston).
  • The transcript takes fifteen (15) working days to be completed.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where do I send payments for the school?” tab_id=”1633836026295-d94d66f7-1ba6″][vc_column_text]Please see the information below for the payment options currently available.


  • A/C:  371004424


  • We are not refusing cash payment however, every effort must be made to discourage this and the other two options encouraged.

For online transfers, the proof of payment clearly showing the student’s name must be emailed to bursary@jc.edu.jm

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I get on RenWeb `{`FACTS Family Portal`}`?” tab_id=”1633836081955-924a164f-3896″][vc_column_text]

Here are the steps for RenWeb Access:

Go to the Chrome browser and type factsmgt.com
Click on Parent Login
Click Facts Family Portal
District code: JC-JAM
Username: (student’s email)
Password: (password given from ICT dept)
Click Login
Click on the lines at the top, this is the hamburger menu, to guide you

The Directory section has email addresses for all teachers
The Depository section has documents and memos
The student section will have your son’s information. Like the Report Card and the Schedule
The family section shows the bio data – check that all numbers and pictures etc are correct please

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can you explain how to read a RenWeb Alert?” tab_id=”1633836084275-5e792c4f-e1d6″][vc_column_text]

[/vc_column_text][/vc_tta_section][vc_tta_section title=”What time is the Book Room open during the school term?” tab_id=”1633905152285-bcd9f1bf-b5e9″][vc_column_text]

  • The bookroom is now open Mondays – Wednesdays from 9am-1pm.
  • Note that the book i think i explore i create for 1st to 3rd  is available at bookroom cost is $4,000
  • Mr. Burke is responsible for the book room and can be contacted at aburke@jc.edu.jm

[/vc_column_text][/vc_tta_section][vc_tta_section title=”What do the attendance codes on RenWeb Mean?” tab_id=”1633905152933-dfe34d6c-8ef7″][vc_column_text]

P = Present
NS = No School
Ex = Excused
RS = Representing School
S = Sick
L = Late
LE = Late with Excuse
AU = Absent Unexcused

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I get a valid school ID?” tab_id=”1633905153892-4b017a5c-3774″][vc_column_text]

  • Email the student’s name and class to Miss Warren at pwarren@jc.edu.jm making the request
  • Check RenWeb to ensure there is a picture and a picture that is current.  If not, take one in front of a solid colour wall, in uniform and send to the System Administrator.
  • If Miss Warren is not finding a signature, she will email the student for one.
  • Timeline for the pick of the ID from JC’s library will be indicated.
  • Replacements of current IDs cost $400 that is to be paid to the Dean of Student’s Affairs.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I access past Report Cards?” tab_id=”1634092333079-35754d8b-7a15″][vc_column_text]Email the request to kedwards@jc.edu.jm stating the student’s name and class and what period report you are requesting.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is an exam review and how do i get one?” tab_id=”1634438390398-34d040e9-ee7c”][vc_single_image image=”41064″ img_size=”550×500″ style=”vc_box_border” title=”NB: Admin FEE also applies ($2,700 J)”][/vc_tta_section][vc_tta_section title=”i received an ungraded for my CXC exams what does that mean?” tab_id=”1634439349274-8715ae6d-00d1″][vc_single_image image=”41063″ img_size=”550×500″][vc_column_text]

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[/vc_column_text][/vc_tta_section][vc_tta_section title=”I received an absent for my CXC exam even though I sat my exam, why is that?” tab_id=”1634439351062-e84308a8-61bf”][vc_single_image image=”41062″ img_size=”550×500″][/vc_tta_section][vc_tta_section title=”based on the sba score submitted by my school my score should be higher why is this not the case?” tab_id=”1634439358144-8b80b0ac-166a”][vc_single_image image=”41061″ img_size=”550×500″][/vc_tta_section][vc_tta_section title=”I got a Ungraded in CAPE Pure Math / CSEC EDPM , what should I do?” tab_id=”1634473317338-5dce0358-f061″][vc_column_text]Nothing yet. The school is investigating and will advise. As of October 30, 2021, the students can view their corrected results on their CXC portal. We thank you for your patience.[/vc_column_text][/vc_tta_section][vc_tta_section title=”CAN MY SON TAKE CXC EXAMS BEFORE GRADE 11?” tab_id=”1635779484541-021fae66-6ce7″][vc_column_text]POLICY ON STUDENTS OF GRADE NINE (9) & TEN (10) DOING CSEC EXAMS (2022)

Jamaica College currently has a programme to prepare students for CSEC exams in grades nine and ten. This year we will select thirty to forty (30-40) grade 9 students to sit  CSEC Human and Social Biology. In addition we will select thirty to forty (30-40) grade 10 students to sit CSEC Mathematics. Students are selected by their teachers and departments using performance criteria. The preparation classes for these programmes must be paid for by parents. We only have a few other selected subjects run by the school in preparation for examinations and therefore we will not enter students for other subjects, who are not specially selected. Students always have the option of entering as private candidates through the Overseas Examinations Commission which may include sitting an alternative to SBA paper.

Students sitting CSEC Mathematics at grade ten must immediately begin the CSEC Additional Mathematics course.

Students who attain a grade one in Mathematics will be allowed to drop the subject in grade eleven provided they are doing Add. Math or get special permission. Students attaining any other grade will be required to continue doing the subject and sit the CSEC examination again in grade eleven, unless otherwise given permission.

Students at any other grade level wishing to sit CSEC or CAPE subjects through the school, must receive permission from the Principal or Vice Principal.

Jamaica College prepares students to sit exit examinations at grades 11, 12 and 13. We continue to recommend this as the first choice of our Collegemen unless otherwise selected.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]